Corporate website privacy notice

Effective date: 9 November 2026

1. Who we are

Jadesey Enterprise Ltd (company number 14447612) is registered in England and Wales. Registered office: 40 Eathorpe Close, Redditch, England, B98 0HG. Contact us about privacy at info@jadesey.com.

2. What this notice covers

This notice covers visits to our Jadesey corporate website and messages sent to our company or product-support email addresses. HabitBoost and Meantu use separate app-specific privacy information for data processed within those apps.

3. Information we receive

When you email us, we receive your email address, any name or other details you provide, and your message and attachments. Please do not send passwords, sign-in codes or sensitive records unless we specifically require them through a suitable secure process.

We use Google Firebase Hosting to deliver this website. Google processes technical information such as IP addresses for security, abuse prevention and service operation. Google's Firebase privacy information states that Hosting IP data may be retained for a few months. We have not enabled Google Analytics or linked the optional Firebase Cloud Logging integration for this corporate website, as checked on 8 November 2026.

4. Why we use the information

We use correspondence to answer enquiries, support our products, follow up on requests, protect our systems and handle privacy requests. For ordinary enquiries and routine non-sensitive support, we rely on our legitimate interests in replying to people who choose to contact us and keeping limited records of those exchanges. If correspondence concerns an existing service contract or a legal obligation, we may instead rely on the lawful basis appropriate to that purpose. We do not use ordinary enquiry emails for unrelated marketing without a separate lawful basis.

5. Who handles the information

Jadesey's authorised staff can access relevant correspondence. Zoho Mail processes business email for us. Google Firebase Hosting delivers the website. Other providers may be involved when you use an individual product; see its separate privacy information.

6. Where information is processed

Some service-provider processing may take place outside the UK. Where a restricted international transfer applies, suitable legal safeguards are required. For information about the applicable provider arrangements and safeguards for a particular enquiry, contact info@jadesey.com.

7. How long we keep emails

• General enquiries: normally up to 12 months after the last meaningful reply.
• Product-support correspondence: normally up to 24 months after the support case closes.
• Privacy-rights requests: a minimal record of the request and outcome normally for up to 3 years after final resolution. Full threads or attachments are not automatically kept for that long.

We review our mailbox regularly and delete information when it is no longer needed. Sometimes we may need to keep limited information longer for an unresolved complaint, legal obligation or claim. Removal from our mailbox does not necessarily mean immediate removal from provider backups.

8. Cookies and analytics

The current corporate pages do not use an advertising tracker, analytics script or contact form. Hosting infrastructure still processes technical requests needed to deliver and protect the site. If we add optional analytics or cookies, we will review this notice and any required consent arrangements first.

9. Your rights

Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase, restrict or object to processing of your information, and to data portability where applicable. Contact info@jadesey.com to make a request. We may need reasonable evidence of identity. You can also complain to the Information Commissioner's Office (ICO).

10. Other products and changes

This corporate notice does not replace the privacy policies of our apps. The Meantu Privacy Policy and account-deletion information are available separately. We will update this notice when the website or the way we handle information changes.