Meantu Privacy Policy
1. Who we are
Jadesey Enterprise Ltd, company number 14447612, is responsible for personal information handled through Meantu. Our registered office is 40 Eathorpe Close, Redditch, England, B98 0HG. For privacy questions and requests, contact meantu@jadesey.com.
2. Information we process
Depending on how you use Meantu, we may process:
- Account identifiers, email address and sign-in information needed for Firebase Authentication.
- Names and telephone numbers of people you choose to manage in Meantu.
- Relationship settings, check-in schedules, reminders, decisions, replies you record manually and activity history.
- AI message requests, the first name used in a request, generated message suggestions and usage limits.
- Notification registration details and technical service or security information.
- Subscription status and purchase-entitlement information needed to provide Free or Premium features.
Meantu does not read your WhatsApp inbox or automatically send WhatsApp or SMS messages for you. When you choose to send a message, the selected messaging app handles that action under its own privacy rules.
3. Why we use it and legal bases
We use account, contact, check-in, activity and subscription information to provide the features you request. Where applicable, the legal basis is performance of our contract with you. We may use essential technical and security information on the basis of our legitimate interests in protecting the service, preventing misuse and handling support. We consider applicable legal obligations separately. App permissions, such as access to contacts and notifications, are requested through the device controls and can be managed there; device permission is not a substitute for our data-protection lawful basis.
4. Contact and notification access
You choose which people to manage in Meantu. Contact access helps you select their details, and notification permissions allow reminders when enabled. Please only use another person's information for appropriate personal relationship management.
5. AI message suggestions
If you ask for an AI draft, relevant inputs such as the message purpose, recipient's first name and any previous draft used for regeneration may be sent to an AI service provider to generate wording. Do not include sensitive or confidential material in a request. Review suggestions before deciding whether to send them.
6. Service providers and locations
Meantu uses Google Firebase for account and app services, RevenueCat for subscription entitlements, Google Play for Android purchases and an AI service provider for message suggestions. Providers may process information outside the UK. Appropriate legal arrangements and safeguards are required where restricted international transfers occur. Contact us for details about the relevant provider arrangements.
7. Keeping and deleting information
We keep account and relationship information while it is needed to operate your Meantu account. When a valid deletion request is approved, the account-deletion process removes Firebase Authentication and the user's stored Firestore relationship data. RevenueCat customer-data deletion is a separate process that must be checked. A limited deletion-request status record may remain for security, operational evidence or legal reasons. Technical logs and provider backups may also have separate, limited retention arrangements.
The app aims to complete account deletion within 10 working days. This is a target, not a promise that every provider backup disappears immediately. If an exception requires us to retain information, it should be limited to what is necessary. See how to request Meantu account deletion.
8. Your rights
Depending on your circumstances, you may be able to ask to access, correct, erase, restrict, transfer or object to processing of your information, and withdraw consent where it is used. Email meantu@jadesey.com. We may verify your identity before acting. UK users can complain to the Information Commissioner's Office.
9. Changes
We update this policy when Meantu or its data handling changes. The current version will be available at this address.